We bundle everything you need to stay secure, productive, and supported—without layering on complexity or hidden charges.

🔹 Monitoring & Maintenance

• • 24/7 network monitoring — so issues are resolved before they disrupt your workday
• • Patch management & updates — to keep systems secure and stable
• • Device performance alerts
• • Endpoint health visibility

🔹 Help Desk & End User Support

• • Unlimited Tier 1 & Tier 2 support — so your team never waits for help
• • Remote and onsite response
• • Microsoft 365 assistance
• • Printer, Wi-Fi, and workstation support — everyday issues solved fast

🔹 Security & Protection

• • Managed antivirus and EDR — to detect and block threats in real time
• • Threat detection & response
• • Secure remote access management
• • Guidance with common frameworks like PIPEDA, SOC 2, and HIPAA (where applicable)

🔹 Onboarding & Optimization

• • Transition support from your current provider — no downtime, no stress
• • Device lifecycle and asset tracking
• • Quarterly reviews & performance insights — stay ahead of issues, not behind them

 

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We’ll help you connect support with strategy across your entire IT environment.