Many factors make up your IT environment, including complexity, budget, personal and expectations. For our clients who do not require a Fully Managed Support solution, Windswept offers premium Block Support Contracts. Your Premium Block Contract will provide your organization with Block level response on a “as and when needed” basis. This is especially useful in backfilling your existing IT personel staff and / or having Block Hours in place for special project work. In addition to premium level response, our Block Contract offerings provide you with preferred rates, named technicians and optional after hours support.