FAQ – IT Services for Canadian Businesses
What types of businesses do you support?
- We work with SMBs across industries, including healthcare, legal, professional services, and nonprofit, typically with 10–200 users. We tailor our business IT services and support to each environment.
Can you work with my internal IT person?
- Yes. Many of our clients have internal leads. We fill the gaps, cover after-hours support, or provide strategic planning and IT strategy consulting.
Do you offer in-person support?
- Yes. We provide on-site help in Ottawa and Toronto, with remote support available nationwide.
Is there a contract or long-term commitment?
- No long-term lock-ins. We work on a monthly basis, scaling with your needs.
How fast is your response time?
- Most tickets are answered in under 15 minutes. Critical issues are escalated immediately.
Need fast, flexible IT help in Ottawa, Toronto, or beyond?